getai.cc is an independent positive perspectives publication & media platform, launched in August 2025, dedicated to sharing good news, insightful analysis, and actionable resources at the intersection of AI and human experience in Contact Centres. We are committed to building a community grounded in integrity, optimism, and real-world impact, helping industry professionals in Contact Centres thrive in the era of AI.

Vision

Being a leading, community-driven go-to source for contact centre leaders and operators to stay ahead of the Generative AI race!

Mission

Serving as a call to action and supporting AI readiness for all. Supporting Contact Centre Executives and Operators in their AI transformation journey to cut through the noise & revolutionise customer experiences. Empowering businesses with cutting-edge solutions, talent, teams and fostering a skilled workforce adaptable to AI advancements. We help execs & operators navigate, gear up and accelerate with AI by:

  • Building the world’s largest Contact Centre AI community & champions
  • Fueling your success with high-performance training, premium resources & track-tested knowledge
  • Linking up with experts, solutions, teams and a growing community to turbocharge your business.
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Staying ahead means knowing what is happening, not be caught off-guard and helping your tribe grow and thrive with AI.

Values

  • Integrity, honesty, and community—fostering trust, resilience, and fun
  • Blending human creativity and AI collaboration to elevate experiences
  • Customer-centricity and practical value, driven by Generative AI innovation
  • Optimism and visionary thinking; reporting on encouraging trends in AI, technology, talent, and training
  • Commitment to giving back: investing a significant share of profits/revenue (starting with 10% profits or 1% revenue, whichever is largest) into AI skills development and education. Audited confirmations to be made available and published here annually.

We Strive To

  • Build a strong, informed community of industry professionals
  • Publish positive news, expert insights, and actionable content
  • Bridge the gap between executives and AI solutions, teams, and training
  • Empower leaders with accurate, unbiased evaluations of emerging technology
  • Champion responsible AI adoption with a focus on human readiness and upskilling

Founder's Journey

Want to follow werner [1010]'s personal {ad}ventures in AI? Click here to go behind the scenes and learn everything about starting an AI business, using AI.

Being an AI {De}gen

We thought about the people who will lead this change, ask the difficult questions, and contribute to advancing human narratives, thereby advancing the human experience in the age of AI. Being an AI Degen is a leader who is willing to:

  • Deconstruct complexity and master simplification with AI - start small, but start.
  • Degenerate outdated frameworks and systems with skill and precision, and give AI a chance to serve your team, your customer, and the wider community, without getting stuck in "it has always been done like this".
  • View degeneration as a way to build better - let AI take care of what it's best at doing and elevate human experience to create better human connections.
  • Turn current-day operational limitations into opportunities.
  • No doom and gloom loaded with hype - only authentic present-day practical perspectives and realities with future excitements loading.

If this resonates with you, we are actively looking for your contribution to lead the charge right there where you are. To contribute your views and findings. Willing to test, fail, fail fast, and fail forward together with the support of a wider supporting community. Let's set up a time to discuss how you can help.

Press code

While getai.cc independently represents and reports on the positive perspectives of AI advancements and the impact on the human experience in Contact Centres, we still abide by and publish in line with the Press Code. If for any reason you feel that the information provided by getai.cc is not being conducted and represented in line with its vision, values, and the press code, please reach out to us.

Press-Code_Eng
Code of Ethics and Conduct
Press-Code_Eng.pdf
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