The biggest risk in any AI transformation is not the technology. It is the people who were never part of the conversation.
AI Ignite changes that — from the inside out.
What it is
A high-energy 2-day Re-work Design Lab — part hackathon, part provocation — that brings your people into the AI conversation as co-creators, not bystanders.
AI Ignite dismantles outdated work assumptions, surfaces what is actually broken on the floor, and rebuilds ways of working with genuine employee ownership. The result is not compliance — it is momentum.
📅 2 days · In-person
👥 Ideal for management, staff, and mixed cohorts
What you walk away with
✦ Employee-led AI adoption — your people championing AI change, not resisting it
✦ New ways of working co-created — redesigned workflows built by the people who actually do the work
✦ Transformation momentum from within — the energy and ownership that top-down change programmes never produce
Why is this different
Most AI transformation programmes are designed for the top and delivered to the bottom. AI Ignite works the other way.
It starts with the reality of the people on the contact centre floor, in the BPO operation, in the CX team — their frustrations, their workarounds, their unspoken knowledge of what is broken. It uses that intelligence to co-create AI-enabled ways of working that people believe in because they built them.
The research is clear: AI adoption is 60% higher when people are involved in the design. AI Ignite operationalises that finding — in two days, in your organisation, with your people.
What Clients Say
"From where I started to now — completely, completely different. This programme ignited an interest in learning more about the human side of AI that I didn't know I had." — Programme Participant
"Throughout the weeks, I really felt like I knew something others didn't. I'm really looking forward to continuing this journey." — Programme Participant
Who is this for
- Contact centre and BPO organisations launching AI initiatives that want real employee buy-in
- CX leaders who have experienced top-down AI change programmes that stalled
- HR, people, and transformation leaders who need to build AI readiness across a workforce — not just a leadership team
- Mixed cohorts of managers and staff ready to redesign how they work together
Investment
Pricing is available on request and scoped based on group size and location.
About the facilitator
AI Ignite is facilitated by Werner Tenten — Human-Centred AI Advisor and founder of Get AI. Werner has co-founded companies, launched AI products, and supported clients to lead workforce transformation across some of South Africa's largest organisations. He brings that lived experience into every AI Ignite lab.
🌐 Learn more about Werner [1010]
Editorial
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