Editorial

Posts

• 7 min read

  Basics of Prompting Like a Champ!

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  • Jul 29, 2025 • Prompting
• 7 min read

  Mindset Shift | Part 1: Beyond Horsepower & CCs: The Ultimate Competitive Edge Is Your Mindset

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  • Jul 28, 2025 • Training
• 6 min read

  Productivity Basics: Rev up your race with Generative AI as your collaborative partner for more power!

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  • Jul 27, 2025 • Productivity
• 6 min read

  Mindset Shift | Part 2: Racing Past the Playbook—Co-Intelligence in Uncharted Territory

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  • Jul 27, 2025 • Training
• 15 min read

  Gridmasters: Best AI Spreadsheet Tools for Contact Centre Executives

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  • Jul 27, 2025 • Apps
• 9 min read

  Lap Notes: Top AI Tools to Fuel Meeting Productivity in Contact Centres

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  • Jul 26, 2025 • Apps
• 6 min read

  Mindset Shift | Part 3: AI as a Humanity Amplifier — Trust, Purpose & Ethical Courage at Full Throttle

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  • Jul 26, 2025 • Training
• 14 min read

  Contact Centre Exec’s Race Day Prompting Playbook

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  • Jul 26, 2025 • Prompting
• 6 min read

  Handling Tight Corners: Getting help from generative AI in reprimands and difficult conversations

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  • Jul 25, 2025 • Prompting
• 13 min read

  Turbocharge Your Decks: Top AI Presentation Tools to Reduce Presentation Creation Time by up to 70%

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  • Jul 25, 2025 • Apps
• 9 min read

  Accelerating High-Impact Presentations with Generative AI: Prompting Strategies to save you time

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  • Jul 25, 2025 • Prompting
• 8 min read

  Mediating into the Fast Lane: Apps for Crafting & Sharing Perfect Prompts for AI Efficiency and Collaboration in Contact Centres

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  • Jul 25, 2025 • Apps